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  • Graph Expo 2015
  • |
  • 13 October 2015

Progressive Insurance's Insourcing Journey

One of the top three in-plants in the US, Progressive shares a 7-step framework they use to determine the optimal balance of in-house and outsourced work; how to analyze the entire project workflow, equipment and software; benefits of utilizing the framework, including improved cost, turnaround and brand control; and key insights like the importance of data.

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